There is a ghost image that blinks every 2 seconds. On the new page - scroll down - Click on "Repair My Acer" - Request to have your Acer product repaired. You can buy desktop, laptop, monitor and accessories. If your Chromebook finds a software update, it will start to download automatically.. 2022 Acer Inc. Fill in your device details and check if there are any updates available. Most often, our first response is to assume that the computer is going to crash or that the monitor has encountered an unrecoverable issue. The opinions expressed on Acer Community are the personal opinions of the authors, not of Acer. Examples: Monday, today, last week, Mar 26, 3/26/04, https://community.acer.com/en/kb/articles/496-reinstall-powerwash-the-chrome-os. How to Display a Message on the Windows 10 Login Screen, roll back the driver to its previous version. Kindly follow the details from the link given below. Sign in or register to get started. Although they might look the same, their causes may be different. To do, that launch the Device Manager by pressing Win + X and selecting Device Manager. Once the hard reset is completed try to check whether it is working fine by connecting to wireless. These lines are typically red, black, or green in color. Sign up for an Acer ID and get exclusive access to deals and the Predator Den community, where you can ask and answer questions about gaming and gear. By using this site, you accept Acer's Privacy Policy and the Display issues are the scariest, as they can arise from either hardware or software issues, and if they are hardware-related, they may require some time and money to resolve.

If the issue appears to be with the hardware, then you can change the monitor cables to see if they are the culprit. If the rollback button is greyed out, head over to the manufacturers official website and download an older version from there. Green lines on your monitor can be worrying, and there is a multitude of reasons why it would happen on a Windows PC. You can do so by accessing the drivers properties in the Device Manager window. Another way to check if the problem is related to software is by booting into your BIOS. This email address has already been registered. If that doesn't work, try uninstalling your monitor's driver via Device Manager first. However, if you are encountering other problems such as Blue Screens of Death and issues playing games, then your graphics card might need an upgrade and in that case, simply updating the driver might not work. Zainab is a tech content writer based in Pakistan. When not toiling away at her desk writing about all things tech, she can be found in her small library reading business and productivity books.

Flickering lines on the screen, whether horizontal or vertical, can be terrifying. Expertise: Windows, Android, Browsers. If you see green lines on the other computer as well, then a technician should check your screen to see whether it needs to be fixed or replaced. You can find the phone no to contact the warranty dept. Hold the Ctrl key + shift key + alt key on keyboard and then press the letter r once. Therefore, to ensure you apply the right fixes, you need to determine whether the issue is hardware or software-related. Go to the website support.acer.com - chose your country. Mine is up to date and flickers badly. To boot into BIOS, first shut down your PC. Click on "Like" if you find my answer useful. It will show you how to perform a hard reset. On the login screen please dont type the password. For the parts which are not available on Acer store, you have to contact local store. Once the monitor driver is uninstalled, shut down your PC and boot it back up. Unusable! Once you are inside the Command Prompt, type the mentioned below and hit. Additional info to contact Acer Store: Please visit the website - support.acer.com - chose your country - click on shop. At the bottom of the left panel, selectAbout Chrome OS. If your laptop is in warranty you can contact the warranty dept. If it is out of warranty, please contact local store or. Scroll down. Close the chrome and open it It should work fine.. We need to do a power wash on your chrome book. Several users found that their monitors were displaying the green horizontal lines simply because the graphics card driver was either outdated or corrupt. Both hardware and software problems can result in green horizontal lines on your computer screen. Hopefully, one of the methods above helped you fix the problem or at least identify the cause. Upon reboot, the monitor driver will automatically install itself back. Software and hardware issues can both cause this issue, so determining what is causing it will be the first step. Green bars may appear if you're using the incorrect resolution for your monitor.

In the past 3 days I have experienced 2 potentially related problems with my school acer chromebook (CP713-2W-P5GP), (Thread was edited to add model name to the title). The easiest way to resolve issues with the graphics card is by updating it. If the issue does not appear in BIOS, boot into Windows normally and proceed with one of the software-related fixes below. If the issue is software-related, then the first thing you should do is perform troubleshooting steps related to the graphics card driver installed on your system. Acer Community User Agreement. Try to do a chrome reset on your chromebook. You may want to. Our first recommendation is to unplug your monitor cable and re-plug it in properly to see if that helps. Under "Google Chrome OS," you'll find which version of the Chrome operating system your Chromebook uses. Extract the downloaded file and follow the instructions in the readme.txt file to proceed. This website is best viewed using Internet Explorer 10+, Chrome, Safari and newer browsers. If there is an update available, download it. Different sized monitors have different ideal resolutions, so search for your monitor model online or get its user manual to find out what resolution it likes best. In the following window, note the BIOS version. Join our newsletter for tech tips, reviews, free ebooks, and exclusive deals! Hopefully, installing a BIOS update will fix this issue and other minor problems within the system once and for all. Updates like these allow the computer to correctly identify the hardware components, thus resolving errors like this one. Alternatively, on the top right corner you can find the phone no to contact Acer store. If the issue does not appear in the BIOS, then it means that software is causing it. In case the issue started to occur after you installed a new driver update, then you can roll back the driver to its previous version. Please understand it will clear the local and user settings.. Connnect to wifi and type the wifi password, Login to chromebook with your regular password. How to Fix a Persistent "Enter Network Credentials" Message on Windows, How to Share Health Data With Your Doctor on iOS, How to Create a Scene Using Props in Magic Poser, Where to Find Free Schematic Drawing Software for Arduino, Raspberry Pi, and Other SBCs, How to Run Android Apps and Games on Linux, How to Create a Batch (BAT) File in Windows: 5 Simple Steps, Your iPhone Has a Hidden List of Everywhere You Hang Out, How to Unlock and Format an External Hard Drive for Your Mac, 7 Things You Can Do on Android Phones but Not on iPhones, How to Fix the "Installation Ended Prematurely Because of an Error" Issue on Windows, How to Clone Your Linux Hard Drive: 4 Methods, How to Protect Removable Drives With BitLocker To Go, How to Find the Local, System, and User Library Folders on a Mac, How to Update the BitLocker Password on a Protected Drive for Windows, Once the driver is updated, close the Device Manager and check if the issue is resolved. Is the Sanity & Self App Worth Downloading? By signing up, I accept the terms of the Acer Privacy Policy. The key you need to press will change depending on which model of PC you have, so consult some documentation to see which one relates to yours.

If you have more than one monitor, you'll see a few entries here. Double-check the model name of the monitor experiencing the issue, then right-click on that monitor and choose Uninstall. Now, expand the dropdown for the display resolution and choose your monitor's preferred resolution. Now, press the power button to boot it and press F2/Del/F10/F12 keys while it is starting. Below, we have listed the troubleshooting methods you can try if your screen displays green horizontal lines. If the issue was related to the monitor driver, this will hopefully fix it. It looks like you're new here. Once you know the idea resolution, perform the following: Another fix that worked for users by updating their BIOS. Once it's open, expand the Monitors section. On the new page - scroll down - click on "contact support". Now, head over to the OEM website of your device and launch the download section. You can also try connecting the monitor to another computer and see if the issue appears there as well. Go to the website support.acer.com - chose your country. Click on "Yes" if it answers your question. There will be charges for repair.