Backflow Prevention Device Inspector/Tester Recertification Review Training. 229. googletag.enableServices(); Dealing With Severe Weather and Unexpected Water Quality Changes. The introductory segment will help participants develop an understanding of the various types of chlorine and ozone used in the disinfection process, as well as the importance of water main disinfection. googletag.cmd = googletag.cmd || []; var googletag = googletag || {}; This course blends refresher information with hands-on testing and covers key areas of cross connection and backflow prevention control. Your certification, CEU certificate and examination results will be sent to you within 60 days from the date of taking the examinations. Utilities have many choices when it comes to selecting the best chemicals to treat drinking water effectively. In addition, the course will discuss tips and suggestions regarding how to purchase hardware and software and how to manage a meter update project; include a session on how to deal with customer questions and concerns; examine how to use collected data to analyze water use by implementing the Smart Water program; discuss documentation to align meter reading with billing, and other suggestions on how documentation can improve your program. This course will provide utilities insight into a public drinking water systems fire flow concerns and requirements. Effective customer service can go miles toward building and maintaining positive relationships between the public and municipal or private employees. This course will examine, in detail, the benefits of using distribution system fire hydrant flushing as a tool to prevent buildup of contaminants in your water mains. Hands-on Pressure Reducing Value Operation and Maintenance. Exploring 21st Century Technology in Metering & Billing of Water. Putting the CONTROL Back into Process Control. The various types of chemical disinfectants will be examined, with an explanation of the most successful methods that are used to provide the best methods of pathogen elimination. This course will assist operators with starting an asset management planning process that can stabilize or reduce operational costs while increasing compliance, dealing with aging infrastructure, and boosting the reliability and efficiency of a utilitys assets. This course will help participants develop an understanding of how pumps operate and how to keep them in top operating condition. Hands-On Valve Operations and Maintenance. This course will help utilities improve their pumps reliability and increase pump service life while decreasing maintenance budgets. This course will help participants understand the nature and makeup of water treatment plant residuals at water treatment plants in New England. This course will help students develop strong, basic drinking water laboratory analysis skills and an overall awareness of their importance in water quality assurance. googletag.defineSlot('/21684494206/naylor/npi/new_/web00/leaderboard_top', [[728,90],[320,50]], 'div-gpt-ad-leaderboard_top').setTargeting('pos', ['1']).setTargeting('div_id', ['leaderboard_top']).defineSizeMapping(googletag.sizeMapping().addSize([728,0], [728,90]).addSize([0,0], [320,50]).build()).addService(googletag.pubads()); A thorough explanation of the process, or "breakpoint chlorination" as well as how chlorine is used in water disinfection will be covered, as well as a demonstration of how to set up a sodium hypochlorite chemical feed system using an electronic chemical feed pump. Classroom instruction will cover bacteria, viruses and protozoa, testing techniques, and microorganism detection. Providing effective customer service as a front-line employee can be both challenging and rewarding. googletag.pubads().setTargeting('template', []).setTargeting('category', []).setTargeting('search', []).setTargeting('ch', []).setTargeting('env', ['staging']).setTargeting('tags', []).setTargeting('prog', ['no']); Students will learn specialized field-test procedures, diagnostic techniques in small groups, and how to solve actual field operational problems through troubleshooting. In general, you'll learn what is required by the drinking water regulations in terms of sanitary surveys, including the Groundwater Rule (GWR). Instructional segments include: why a bedrock wells course anyway? googletag.pubads().enableSingleRequest(); This course will provide detailed information regarding the growth of bacteria in drinking water and explore recent concerns indicating possible resistance of these organisms to chlorine disinfection. This course will cover key issues about leak detection and non-revenue water loss control. This will be discussed during the course. Concepts and Practices of Basic Drinking Water Treatment - T2. Broken into five, 5-hour sessions, each session will focus on a specific topic area, building in opportunities for review and problem-solving practice. For course descriptions, please visit our course catalog. This course will help you prepare for the Grade D1 operator exam. Drinking water suppliers depend greatly on the quality and quantity of their sources in order to provide ample, safe drinking water. This course is given in partnership with the Ductile Iron Pipe Research Association. The course focuses on key topics required to operate a more advanced distribution system, beginning with examining the system layout, design and flow. googletag.cmd.push(function () { A segment on Well Consumer Awareness will present a utility managers view of the overall well maintenance process, including a variety of tips, methodologies, and parameters to yardstick your own groundwater supply. The course will examine regulations (current and future) to provide a proper understanding of what has been proposed as effective goals in pathogen removal; discuss an in-depth examination of how to prevent pathogenic organisms from entering from source to last tap; study the issue of disinfection success to examine possible organism resistance and how to respond if a system problem occurs; and explain the use of routine and special laboratory tests that can assist in troubleshooting the causes of potential problems. Distribution System Fire Flow: How Does Your System Measure Up? Making the Most of Your Ductile Iron Pipe. googletag.cmd.push(function () { If you have successfully completed the required training and have passed the Grade D2 drinking water operator exam, this 2-day course will contribute to your success by providing a review of topics typically found in the advanced grade D3 and/or D4 ABC exams. This course will provide an introduction and overview of essential hydraulic concepts encountered in water systems from source to tap, and focus on helping students develop a sound understanding of these concepts and a strong foundation for their application to real-world, in-the-field problem solving. This course will present an overview of the chloramination disinfection process. Basic Drinking Water Operator Exam Preparation - Distribution Grade D1. For more than 100 years AWWA has developed voluntary standards of minimum requirements for materials, equipment, and practices used in water treatment and supply. Evaluating Chemical Treatment Options for Drinking Water. How To Successfully Operate and Maintain Your Pump Station. Questions regarding Backflow Prevention Device Tester certification exams and/or Cross Connection Control Surveyor certification examsmay be directed toNelson Cabral via e-mail (click onname)orat 508-893-7979 Ext. Through the use of lecture, case studies, and small-group activities participants will identify specific strategies that can be immediately applied to their next customer service interaction. This course will provide a straightforward, informational, building-block approach to allow students to develop a working understanding of bedrock wells. Want to learn more about what you would learn in one of our courses? Whether a public entity or investor owned, water rates fuel every utility's operational and capital budget requirement engines. googletag.pubads().enableSingleRequest(); This course will focus on communication and relationship management as a means to have greater control, creativity, and innovation around project management challenges. This course will cover hydrological source water changes for both surface and groundwater (what is normal, and monitoring your watershed microclimate), as well as treatment adjustments, and keeping your system operational. ", Introduction to Drinking Water Microbiology for Public Drinking Water Systems. The course will also cover the daily inspections requirement and the need for inspection personnel to be trained in the OSHA regulations. Ensuring Public Safety During Distribution System High Demand. Concepts and Practices of Advanced Drinking Water Treatment - T3/T4. Where It All Begins: Knowing and Protecting Your Source Water. Beginning with a full explanation of CT, the reasons for use of tables supported by sound science and research will be examined as it relates to water microbiology. This course is broken into three segments: fundamental concepts; three mini workshops on conservation rates, non-rate revenue, and fund balances; and an informational session on how a utility can "sell" its rates to customers to close out the day. var googletag = googletag || {}; The purpose of these rules is to provide for the certification of individuals who conduct cross-connection control surveys and inspect/test backflow prevention devices. Specifically, it will present an overview of key techniques utilized in drinking water analysis through four laboratory workstations that will cover pH, hardness, alkalinity, turbidity, chlorine residual, temperature, colorimetry/spectrophotometry, and microbiology. Cross Connection Surveyor Training & Certification. Students will receive the U.S. EPA Cross-Connection Manual as well as other supporting materials. ; achieving success with mechanical packing; comparing mechanical seals to mechanical packing; and basic operating principles of mechanical seals. Dont let this happen to you! This course will review the various types of chemicals used in drinking water treatment; how the chemicals are able to perform; safety hazards; and when to use each chemical. It will begin by reviewing the meaning of indicator organisms to distinguish regulated and unregulated microbiological concerns in drinking water. Topics covered include terminology; where to look for cross connections; how to assess the degree of hazards; how to set up a cross connection control action plan and conduct a survey; how to review drawings and plans; the roles of the public water system, plumbing inspectors, states, local government, and others; how to utilize the six methods of protecting a cross connection; a review of the basic hydraulics of backflow and devices; and how to complete the common survey report forms. Topics covered include: completing an asset inventory, describing techniques for prioritizing assets/projects, developing an asset management plan, as well as a hands-on component that will allow students to work in small groups to try out asset management principles. If you contact NEWWA within one business day you will be charged 100% of the original course registration fee. Come and build your toolbox of customer service strategies through the use of lecture, case studies, and small group activities. Though this course is lecture and discussion based, it will also feature focused, hands-on video demonstrations to illustrate essential points and techniques. It will also cover corrosion control, thrust restraints, and horizontal directional drilling. googletag.enableServices(); The presentation will then focus on operational strategies that have been employed to minimize at-the-tap lead concentration and some unintended consequences of making operational changes to meet other water quality objectives (and other drinking water regulations). Short demonstrations will allow participants to witness the success of certain chemicals used in drinking water treatment. AWWA alone publishes more than 170 ANSI/AWWA standards that provide valuable information on design, installation, disinfection, treatment, and manufacturing of products including pipe, chemicals, storage tanks, valves, meters, and other appurtenances; industry-recognized consensus prerequisites; and practices for water utility management and operations. These deaths are preventable if confined space entry procedures, required by OSHA regulations, are followed. Previous coursework in hydraulics is not required. The course will also cover mutual aid, emergency operations, and how to protect public health and safety. The final segment involves a case study on unplugging an iron-plugged well, tying together all coursework covered throughout the day. This course will allow students to discover the characteristics and types of sources used to supply drinking water, as well as the methods of protecting possible contamination to those sources. These documents are for information purposes only and not to be used for solicitation purposes. It will present sound procedures with a focus on providing the new or seasoned station operator with straightforward information regarding all major aspects of responsible station operation and maintenance. If you have experience with the use and operation of any type of centrifugal pump, you need to know how important pump maintenance is. Topics covered include: basic math, pumps, pipe installation and maintenance, services, meters, valves, hydrants, backflow prevention, storage reservoirs, basic hydraulics, disinfection, records, and regulations. Topics covered include: word problems; public health, safety, and importance of water treatment; ground and surface water treatment basics; SDWA; source water problems and pretreatment; coagulation, flocculation, clarification, setting, and filtering; disinfection methods and byproducts; iron and manganese removal and residuals; sampling; chemical feed systems; alarms and controls; and safety. This course covers the OSHA requirements that state a competent person have specific training in and knowledge about soil analysis, use of protective systems, hazardous atmospheres, excavation site safety, and hazard recognition. It will cover pump installation concerns; motor-to-pump connections; shaft alignment; bearings lubrication; and maintenance technician/technologist tools. Sound practices for setting up and completing a site visit, if required, will be discussed along with a list of the most common types of water quality complaints, and how to satisfy the customer. This course will help participants develop an understanding of how various types of chemical metering pumps operate, and how to keep them in top operating condition. In addition, students will review how to use the Work Zone Safety Pocket Guide flip book to set up various work zones and participate in small-group tabletop road safety problem-solving exercises. googletag.defineSlot('/21684494206/naylor/npi/new_/web00/leaderboard_top', [[728,90],[320,50]], 'div-gpt-ad-leaderboard_top').setTargeting('pos', ['1']).setTargeting('div_id', ['leaderboard_top']).defineSizeMapping(googletag.sizeMapping().addSize([728,0], [728,90]).addSize([0,0], [320,50]).build()).addService(googletag.pubads()); In addition, participants will have an opportunity to examine common locations of biofilm in a system, review the appropriate steps to physically and chemically control biofilm, and explore the various methods used to identify the presence or absence of troublesome biofilm. This is a hands-on course requiring all to participate in class exercises with the goal of students leaving with a mastery of math skills and effective problem solving. If you have a disability and need accommodations to participate in one of NEWWA's courses, please contact NEWWA at 508-893-7979 before the start of the course so proper arrangements can be made. googletag.pubads().enableLazyLoad({renderMarginPercent: 0}); This course will provide a wide range of practical ratemaking information, useful to both water utility management and operations professionals. This course will assist students in recognizing the need to use pressure reducing valves (PRV) as well as how to operate and maintain these special valves. Each workstation will be directed by a separate instructor/facilitator who will demonstrate procedures and supervise and assist all group members in performing a given technique. In addition the course will cover water quality, inspections, security, safety, antennae systems, and corrosion control. Operational Impacts on At-the-Tap Lead Concentrations. This course will provide the background necessary to start a utility off on the right foot with establishing a PR program, diving into the world of social media, and planning ahead for a crisis. Looking for information on how to become a certified operator? These standards are used by thousands of manufacturers, distributors, and water treatment facilities worldwide to ensure the highest quality products and service. Topics covered include types of wells, terminology, well construction, and materials; well plugging (how and why); techniques and applications for unplugging wells; economics of well development; purchasing well rehabilitation services; and utility experiences. Staff contact information is also included on this page. Class size is limited to optimize the learning experience. Specifically, the course will explain the latest OSHA requirements along with the best methods of lifting safely; cover best practices in handling various types of ladders; and present the methods designed to protect against fall protection. It will also feature case studies on how to protect groundwater from contamination, conduct a drawdown assessment, reactivate and relocate a former wellfield, and lessons learned. Specifically, the course will: review the hydrological cycle and the rights to access water for treatment; cover both surface and groundwater sources; examine the major groups of contaminants typically found in untreated water; and explore source protection and the importance of conservation. Lifting, Back Safety, Ladder Safety and Fall Protection.